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Buzz is the Hyphen8 blog where we will share news, interesting nuggets, opinions and tips on what's happening in the cloud. There are different categories so you can easily find what you are interested in - we would love your feedback so please join in with the buzz...

5th November 2017

Ten reasons grant-makers are choosing Salesforce

Hyphen8 is a Salesforce implementation partner with broad and varied experience designing, delivering and supporting Non-profit implementations. In particular, we have developed a myriad of different grant management solutions for organisations such as Esmee Fairbairn, The Robertson Trust, Barts Charity and more – and are privileged to hear first hand about the resulting improvements to speed and efficiency.
One of the reasons that grant making organistions adopt Salesforce is cost – as Salesforce.org offers 10 donated user licences (and huge discounts for further users) to eligible Non-profit organisations through their Power of Us programme. But Cost is NOT the only reason. There is a whole bunch more – and here are 10:

It’s not just about grant management!
Salesforce is the world’s…

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11th October 2017

Salesforce “QuickStart” Programs Don’t Work!

I’ve been working in the Salesforce world for almost a decade now and, as many will no doubt agree, building solutions on Salesforce is Quick!
On the back of this benefit, many Salesforce consulting partners (and indeed, Salesforce themselves), promote so-called “QuickStart” programs to help new customers implement a CRM application within as little as 3-5 days!
Sounds great – doesn’t it? But is it really?
Within that supersonic time, they say they will gather requirements, configure the application, import your legacy data and train your users. Amazing, eh?
Well, it depends on what you are looking for. Personally, I don’t think so.
Here’s why:

QuickStart programs only deliver a very limited, basic application based on standard out of the box functionality (i.e. NOT tailored to…

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