Hyphen8 was founded by an experienced team of individuals committed to helping organisations achieve CRM success through cloud technologies, driven by socially responsible business. We employ a team of CRM consultants with multiple years of experience in designing, developing and implementing CRM solutions for organisations of types and sizes.
Our Customer Value Proposition
Our value proposition is simple and clear: We partner with ambitious organisations - commercial and not-for-profits - to help them select, implement and derive continuous value from cloud solutions, to improve their business performance, operational effectiveness and customer experiences.
Our client experiences include working for organisations of all shapes and sizes, across multiple vectors. Our particular passion, however, lies with dynamic and growing small and medium enterprises (SME) and Not-for-Profit organisations, including charities, membership organisations, and public sector functions. Hyphen8 is on the UK Government G-Cloud!
Our CRM Technology Partners
We recommend and implement are based on the cloud platforms that are deemed 'best of breed'. These primarily include Salesforce.com and Microsoft Dynamics CRM, but also many other ISV applications that provide specialist functionality and integrate well with these platforms.
We share the same values both in business and in the way we interact as people, which is reflected in our goals:
As CEO David heads up our Sales and Marketing efforts at Hyphen8, and is responsible for its operational and strategic development.
At Hyphen8, Elaine leads our efforts in helping Not-for-Profit organisations formulate effective strategies, and implement powerful solutions to help them build their income streams, manage grants, slash costs and establish highly collaborative communities.
At Hyphen8, Kirsten manages our relationships and engagements with commercial clients … helping them adopt the Cloud as the basis for driving transformational change, deliver higher margins, improve operational efficiencies and create enhanced customer experiences.
We know: It’s a well-worn cliche, but our only real asset is our People.
People who share our passion, our values, and our mission. People who are team players, customer focused. results focused, and people focused.
Our people are problem solvers who care deeply about their customers, and who want to help make things happen. They are people capable of engaging and helping customers productively work through the challenges that are at the heart of every growth and change opportunity.
So – we’re very selective about who we recruit, and who we partner with. If we don’t believe they are good enough for us, they certainly wont be good enough for you!
Our consulting and delivery capability comprises a rich talent pool of highly experienced, certified experts with strong track records in delivering business solutions that have made a real difference. These include project managers, cloud computing experts, technical and application architects, data and integration specialists, social media pros, trainers and business change experts. All under one roof.
And, although we are HQ’ed in the UK, we also partner with professional consulting operations in Europe and India that provide additional resource and value- who help us scale to met larger and/or global client initiatives when needed.
Our people join Hyphen8 because they want to help organisations become more effective, because they want to have an impact on the world, and because they value the key skills and insights they will develop from the opportunities available by working with with us.
We select people who share our aspiration to create a new kind of professional services firm.
We are a firm that offers rich learning experiences and that rewards and promotes people based on the value they create, not on arbitrary measures such as seniority.
We are always looking for bright talent.
If you think you are are right for us – please send us your CV using the form below, and we’ll get in touch!
To achieve these aims there are, in our view, two leading CRM cloud based platforms on offer: Salesforce.com and Microsoft Dynamics CRM. In fact, this is not just our view, but also one shared in the community we work in, and by many of the leading independent analysts such as Gartner and Forrester.
In conjunction with these major platform offering, we also have experience in implementing more complex and integrated solutions using specialist ISV applications – such as Conga, ExactTarget, Pardot, Marketo, dotMailer, and many others.
The vast majority of our customers reach us through word-of-mouth. Our reputation is our number one priority and we go the extra mile to help every single customer project succeed. We can’t wait to share our success stories and testimonials from our customers, who have trusted us to partner and work with them.
Our consultants have experiences that span a wide spectrum of different businesses and organisations – large and small, operating in various sectors: commercial, not-for-profits, member organisations and public sector functions. Having done so we can bring a wealth of industry, business and technical experience, combined with best practice, to help you implement effective business solutions in the cloud, that deliver tangible business outcomes.
Whether you are taking the first step in implementing a new application or requiring effective management of your applications lifecycle, Hyphen8 can help you attain your goals with dynamic, scaleable cost-effective solutions.
Call us to learn more about what we have achieved with our customers, and how we might leverage those experiences to accelerate your initiatives in the cloud.
In doing good business, we are committed to giving back to the community – by supporting and assisting various charitable and social causes.
Through our successes with corporate clients, we commit up to 8% of our profits to sponsoring the great work that not-for-profit and charity organisations do in the UK and worldwide.
So – when we profit, society profits as well and by working with Hyphen8, you will be helping us to help them.
Another reason why Hyphen8 is a different kind salesforce.com partner!
Hyphen8 offers registered members of Social Enterprise UK significant discounts of all services we offer. For more details please click the button below.