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In Summary ...

Our People
Hyphen8 was founded by an experienced team of individuals committed to helping organisations achieve CRM success through cloud technologies, driven by socially responsible business. We employ a team of CRM consultants with multiple years of experience in designing, developing and implementing CRM solutions for organisations of types and sizes.

Our Value Proposition
Our value proposition is simple and clear: We partner with ambitious organisations - commercial and not-for-profits - to help them select, implement and derive continuous value from cloud solutions, to improve their business performance, operational effectiveness and customer experiences.

Our Customers
Our client experiences include working for organisations of all shapes and sizes, across multiple vectors. Our particular passion, however, lies with dynamic and growing small and medium enterprises (SME) and Not-for-Profit organisations, including charities, membership organisations, and public sector functions. Hyphen8 is on the UK Government G-Cloud!

Our CRM Technology Partner
We recommend and implement are based on the cloud platforms that are deemed 'best of breed'. This primarily is Salesforce.com, but also many other ISV applications that provide specialist functionality and integrate well with Salesforce.

Our Ethos
We share the same values both in business and in the way we interact as people, which is reflected in our goals:

  • To live and breath cloud technologies, to evolve and share our expertise
  • To deliver value through collaborative and partnered working
  • We strive to be "Premium Value CRM Partner" to our Customers
  • To help others, by donating up to 8% of equity to sponsor social causes worldwide
  • To enjoy what we do and make work fun!

Our Founders and Management Team

David Nandhra

David’s career spans 20+ years as a Management Consultant with the “Big 4″ – including PwC and IBM. There, he specialised in helping major enterprises implement effective CRM solutions, and drive Business Transformation programmes. He then joined Salesforce.com, where he helped organisations make their first move into the world of Cloud Computing.

As CEO David heads up our Sales and Marketing efforts at Hyphen8, and is also responsible for its operational and strategic development.

Elaine Forth

Managing Director
Elaine has extensive experience a qualified Marketeer and over 13 years experience in helping organisations implement powerful solutions using Salesforce.com and other partner applications – including ClickTools, Marketo, ExactTarget, Conga, and many others.

As Managing Director, Elaine helps ensure our teams work collaboratively with clients, to help them meet their business goals – increasing income, slashing costs, creating better customer experiences, and establishing highly collaborative communities.

Zak Crammond

Head of Salesforce Practice
With over 7 years experience in the Salesforce domain, Zak has considerable helping clients design, develop and implement solutions that deliver high value – in both commercial and not-for-profit sectors.

At Hyphen8, Zak leads our Salesforce consulting and project delivery practice, ensuring all assignments meet expectations and are implemented in away that deliver real benefits to our clients.

Garry Willis

Head of Support Services
Garry has 5 years experience working as a Salesforce Consultant across various industry verticals. He holds multiple Salesforce certifications including; Integration Architecture, Sales Cloud, Service Cloud, Data Architecture, Platform Developer I & II and many more.

At Hyphen8, Garry leads our EVOLVE support services function, managing a team responsive for delivering high value support and advisory services to our clients across the board!



Daniel Probert

Head of Innovation

Daniel has a wide ranging skillset formed from 20+ years working for multinational organisations designing / developing and deploying enterprise class applications. Daniel’s extensive knowledge and experience within a leading not-for-profit arms him with a great understanding of the challenges faced daily around fundraising / grant management / marketing and business process automation and focuses on ensuring the systems enable business process and not dictate.

Daniel leads our new and exciting Products division and is focused on establishing Hyphen8 as a leading Salesforce ISV Partner.

Our Consulting And Delivery Team

We know: It’s a well-worn cliche, but our only real asset is our People.

People who share our passion, our values, and our mission. People who are team players, customer focused. results focused, and people focused.

Our people are problem solvers who care deeply about their customers, and who want to help make things happen. They are people capable of engaging and helping customers productively work through the challenges that are at the heart of every growth and change opportunity.

So – we’re very selective about who we recruit, and who we partner with. If we don’t believe they are good enough for us, they certainly wont be good enough for you!

Our consulting and delivery capability comprises a rich talent pool of highly experienced, certified experts with strong track records in delivering business solutions that have made a real difference. These include project managers, cloud computing experts, technical and application architects, data and integration specialists, social media pros, trainers and business change experts. All under one roof.

And, although we are HQ’ed in the UK, we also partner with professional consulting operations in Europe and India that provide additional resource and value- who help us scale to meet larger and/or global client initiatives when needed.

Join Us

Our people join Hyphen8 because they want to help organisations become more effective, because they want to have an impact on the world, and because they value the key skills and insights they will develop from the opportunities available by working with with us.

We select people who share our aspiration to create a new kind of professional services firm.

We are a firm that offers rich learning experiences and that rewards and promotes people based on the value they create, not on arbitrary measures such as seniority.

We are always looking for bright talent.

If you think you are are right for us – please send us your CV using the form below, and we’ll get in touch!

Our Technology Partners

Hyphen are a consulting firm that is passionate about what cloud technologies offer. We are equally passionate about how we can help businesses (SME’s in particular) and Not-for-Profit organisations implement powerful, scalable and flexible CRM solutions on cloud platforms. In our case, thats Salesforce – the worlds leading cloud platform.

In conjunction with Salesforce, we also have experience in implementing more complex and integrated solutions using specialist ISV applications – such as Conga, ExactTarget, Pardot, Marketo, dotMailer, and many others.






  • Our Partners
  • Our Partners
  • Our Partners

Our Customer Experiences

The vast majority of our customers reach us through word-of-mouth. Our reputation is our number one priority and we go the extra mile to help every single customer project succeed. We can’t wait to share our success stories and testimonials from our customers, who have trusted us to partner and work with them.

Our consultants have experiences that span a wide spectrum of different businesses and organisations – large and small, operating in various sectors: commercial, not-for-profits, member organisations and public sector functions. Having done so we can bring a wealth of industry, business and technical experience, combined with best practice, to help you implement effective business solutions in the cloud, that deliver tangible business outcomes.

Whether you are taking the first step in implementing a new application or requiring effective management of your applications lifecycle, Hyphen8 can help you attain your goals with dynamic, scaleable cost-effective solutions.

Call us to learn more about what we have achieved with our customers, and how we might leverage those experiences to accelerate your initiatives in the cloud.

Our Social Mission

NFP logoHyphen8 is a 100% cloud consulting business – but one with a social mission at heart.

In doing good business, we are committed to giving back to the community – by supporting and assisting various charitable and social causes.

Through our successes with corporate clients, we have a mandate to commit up to 8% of our profits to sponsoring the great work that not-for-profit and charity organisations do in the UK and worldwide.

So – when we profit, society profits as well and by working with Hyphen8, you will be helping us to help them.

Furthermore, all registered charities and Not for Profit concerns also receive a 20% discount on all services we offer.

So – another reason why Hyphen8 is a different kind salesforce.com partner! 

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